FAQ

24/7 Remediation Services

Frequently Asked Questions

Rapid Remediation responds with care and precision 24 hours a day, 7 days a week, to help you with your property damage needs!

General Questions

Can I open windows or doors?

No- The equipment and process planned for your personalized care is based on a “closed drying system.” Opening windows or doors can interrupt the drying process which may lead to extended drying time and charges.

What are different types of water claims?

There are 3 categories of water damage:

Clean water- from a damaged pipe or hose

Grey water– this is from an overflowing washing machine, dishwasher or sump-pump failure.

Black water- sewage and flooding where the water comes into the home from an outside source. This water is grossly contaminated. No porous materials damaged by such water can be salvaged. Such loss may involve demolition of drywall.

Will my homeowner's insurance cover water damage?

Homeowner’s insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowner’s policies.

Can you fix water damaged wood floors?

Yes, we are able to fix many different types of flooring including subfloors, reconstruction and refinishing. The repairs needed will depend on many different factors.

Can you clean water damaged furniture

Saving furniture that has undergone water damage is dependent on the material and how long it has been wet. We assess the ability to clean the furniture during a scheduled visit. We recommend elevating or moving the furniture to a dry space immediately.

Can you remove water from carpet?

Yes, there is a system for removing water from carpets, but sometimes replacing the carpet and padding is inevitable. The water category type (i.e., clean water or black water) and mold presence will impact the cleaning process.

How long will it take to get water out of carpet?

Drying time varies based on the carpet material, padding beneath the carpet and location. We use specialized equipment for professional extraction. Rapid Remediation ensures the flooring materials are dry as part of out water mitigation process.

How long does it take drywall to dry?

Normally, drywall will dry in 3 days. There are many variables that determine drywall dry time.

Services Info

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