Privacy Policy for Rapid Remediation

Last Updated: Jan 5, 2024

1. Introduction

Rapid Remediation LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://rapidremediationllc.com/ (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

As the data controller, we are responsible for your personal data.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Information You Provide to Us

We collect personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you use our contact forms (e.g., “Request an Inspection”) or when you choose to contact us directly via email or phone. By providing your phone number, you consent to being contacted by us via telephone and SMS for service-related and promotional purposes. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site and from requesting our services.

Information Collected Automatically

When you access the Site, our servers may automatically collect information, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. We may also use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Respond to your inquiries, questions, and service requests.
• Schedule inspections and provide our remediation services.
• Communicate with you regarding your project, including updates and billing.
• Maintain our internal records for administrative and business purposes.
• Analyze usage and trends to improve our website and service offerings.
• Send you promotional materials or newsletters, from which you can opt-out at any time, in accordance with applicable law.
• Send you service reminders, updates, and promotional materials via SMS message.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third parties for their marketing purposes.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Rights

In accordance with applicable laws, including the Florida Digital Bill of Rights (FDBR), you have certain rights regarding your personal data. These rights may include:

• The right to know what personal information we have collected about you.
• The right to access and receive a copy of your personal information.
• The right to correct or rectify any inaccurate information.
• The right to request the deletion of your personal information.
• The right to opt-out of marketing communications. You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails we send. To opt-out of promotional SMS messages, you may reply “STOP” or “UNSUBSCRIBE” to any message received from us.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the time frame required by law.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete the information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Rapid Remediation LLC – Houston TX

info@rapidremediationllc.com

(832) 349-8054